Monday, January 30, 2012

Yahoo messenger not working anymore nor letting me sign in and locks up everytime?

so i never had a problem with yahoo until recently this week when i bring yahoo messenger 9 up, it had the yahoo smiley face that would pop up when you typed in your user name and password, well the smiley face that was there in the past isnt there now. i can get as far as a plain sign in screen, but soon as i enter my info and password and click "sign on", my yahoo freezes up automatically. i cant even sign into msn messenger either. my aol still works which is boggling me. i ran a couple virus scanners which found some malicious software and claimed it got rid of it, but i still cannot use my computer to sign online with either messengers. anyone have a problem like this? i can still use my yahoo account on my girlfriends computer with no problems, so i know i havent been blocked or anything, so im wondering if theres some sort of virus that might have been sent to me that is basically blocking me from using yahoo messenger. im running windows xp. and i tried deleting messenger and re-installing, but my comp will freeze up whenever i try to download anything. any help would be great, i hate to have to get a new comp, but this is a painYahoo messenger not working anymore nor letting me sign in and locks up everytime?
Sounds like a virus or malware - its a pretty sure sign when they do not allow you to download anything because they block you downloading programs that would detect and destroy them.Yahoo messenger not working anymore nor letting me sign in and locks up everytime?
I really think you need to run some more scans, your computer is probably still infected. Run your virus scan (you do have an anti-virus don't you?). Then once you have done that read this spyware removal guide and follow the steps:

http://www.techsupportalert.com/content/鈥?/a>



Never click on links somebody sends you unless you are sure it can be trusted. This goes for email too. You might think it is from a friend but it is really not. Infected computers can target everybody on somebody's contact list. This article on how to avoid instant message viruses is informative: http://www.microsoft.com/protect/compute鈥?/a>



Uninstalling yahoo messenger will not remove the infection from your computer. You need to run anti-virus and anti-spyware scans.



It is also a good idea to clean out your computer's temporary files, including browser temp files and cookies. This is just in case malware is hiding there and it might also improve system performance. A great program for doing this, is Ccleaner. http://www.ccleaner.com/ Be sure to read the FAQ page and other supporting pages so you know how to use it properly. Stick with the Cleaner part (broom icon). Only if you know how to protect yourself and use a registry scanner safely should you use the registry scanner part because if you do not know what you are doing you can screw up your computer.



Here is an excellent article to learn how to be safe on the internet, http://surfthenetsafely.com/index.html . It covers everything from viruses, spyware, and firewalls in great detail. The links in it that do not work right are pointing to the link I gave above from techsupportalert.com ( or gizmo's freeware). So just use the one above. This spyware removal guide is a good article to follow from techsupportalert.com: http://www.techsupportalert.com/content/鈥?/a> .



Be sure to also scan any external hard drive, flash drive, USB storage device that you use as well. I have even heard that iPods can be infected so be sure to scan those too.



One last important note. Often free security programs have to be manually updated while the commercial ones have automatic updates. It is vital that you keep your security programs up to date with the latest malware definitions or they will be useless.



If you need further information about how to protect your computer or still are having problems then please email me via my Yahoo! Answers profile.Yahoo messenger not working anymore nor letting me sign in and locks up everytime?
I have been having the same problem. (Couldn't sign in to messenger.) I fixed it this morning by turning off my messenger, going to messenger.yahoo.com , re-downloading and re-installing a fresh copy.



I am not sure what is going on with your messenger. It could very well be a result of the malicious software. But it could also be caused by your security programs on your computer. Example: I have Spybot Search %26amp; Destroy. One of the things it does is blog registry changes unless I give permission. As a result, sometimes a program needs to make a change to the registry and if I accidentally click no, it stops working.



My suggestion to you: Turn off messenger and any other programs you don't need. Scan for viruses again. ( I like to double-check with a free scan at housecall.trendmicro.com when something weird is going on. ) Restart your computer. Make sure messenger is off again. Go to messenger.yahoo.com , download a new copy, and install it.



Restart your computer again and see if it's working. If not, leave a comment here and I'll try to remember to come back and give you another idea.



Also, if you really get desperate enough to get a new computer, I suggest you first try backing up any pictures or other valuable items you have then get an XP disc and reformat your hard drive with it. Make sure you get the version you already have a product key for ( home, pro, or media center ) ... You should be able to find a CD for this purpose for $10 - $20 if you already have a product key. Or you might even be able to borrow one for free. ... Don't forget to scan the stuff you backed up for viruses before putting it back on your computer.

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